WORK HISTORY

Salient Federal Solutions
Network Engineer II2014-Present
•NOC environment, monitoring network performance and assisting nodal technicians with maintenance, management, and monitoring over VMware based servers and services, EIGRP based network troubleshooting, Netapp equipment, and Cisco ACS.
•Serves as direct support for remote network and systems administrators in the event that they are unable to resolve issues relating to their area of responsibility or when multiple areas are involved.
•Additional job duties include maintaining a Websense server, Solar winds maps, and Cisco Call manager for local phones.
•Verified the use of proper system methodologies including: client/server, web content servers, directory servers, WAN, MAN, LAN, switches, and routers.
•Perform regular system maintenance to ensure all redundant systems performs to standard. This includes link and server based failover testing, and isolated recovery.
•Position used VMware vSphere servers to maintain all servers across the enterprise. This includes maintaining snapshots of mission critical servers as well as occasionally moving virtual servers to other server rooms to prepare for temporary outages (vMotion), upgrades, or major installs.
•Ensured the proper use of security ACLS and handling of COMSEC material

General Dynamics Information Technology
Systems Administrator 2014
•Manages Active Directory accounts (involving creation and suspension of accounts)
•Creates, manages, and assigns security groups in Active Directory according to role or operational requirement
•Remedy ticket support (help desk operations and ticket assignment)
•Maintains and troubleshoots Multi-Enclave network systems that make heavy use of VLANS, VTP, STP, Ether-Channel, and Fiber Channel
•In depth understanding of TCP/IP as well as various connection types, flow control, and various nuances of how TCP/IP can be manipulated for specific results
•Managing access and permissions to Microsoft Lync servers for both networks within my prevue
•Assisting other sites in the process of troubleshooting and enabling Lync services
•Worked with approving and integrating new Networks, computer components, system protocols, and COTS technology into existing network.

US Army
Information Technology Manager2000-2014
(Previous Roles: Systems Administrator, Information Assurance Security Officer)
•Implemented, troubleshot, and maintained two of the military’s implementations of Data at Rest encryption
•Performed Active Directory management of users and security groups
•Maintained IA and baseline certificates for all users, ensuring 100% regulatory compliance
•Developed SharePoint front end web design and trained end users on basic operation
•Managed helpdesk operations for network environments of various levels of security
•Developed training material to help employees earn CompTIA A+, Network+, and Security+ Certifications
•Established and maintained multiple sites from setup to teardown in remote locations in Iraq and Afghanistan
•Developed and implemented plans to “operationally support” local and remote sites with contingency and failover operations in mind
•Troubleshot redundant point to point wireless links to both stabilize the network and enable multiple paths out of the local environment in a forward environment (Iraq) with OSPF as the routing protocol
•Implemented helpdesk systems to streamline and keep track of patterns of common issues
•Wrote network-based scripts for various tasks from automating computer tasks remotely to locating equipment over the network using a variety of scripting languages
•Participated in several investigations into breaches of security and cross domain violations to ascertain how events unfolded to aid the investigating officer with his report.

AT&T
Tier II Technical Support Specialist2005 – 2006
•Provided High Speed Internet Technical support, including basic networking and PC support
•Helped field agents through setup, installation, and troubleshooting at remote locations
•Resolved connectivity issues with small business and priority accounts
•Learned several unique and proprietary systems related to AT&T’s database and network
•Resolved issues that Tier I support was unable to resolve, by reconfiguring and resetting ATM circuits across the country
•Significant experience in the understanding, deployment, and security of wireless networks